top of page

LEGAL

Fee Agreement Policy

Purpose

This policy outlines the terms and conditions related to fees charged by Olive Franklin and Clarke LIMITED for services provided to clients. It ensures transparency, clarity, and fairness in financial arrangements.

Scope

This policy applies to all fee agreements entered into by our firm, including but not limited to legal services, consulting, and other professional services.

Key Elements of Fee Agreements

  1. Engagement Letter: Before commencing any work, we provide clients with an Engagement Letter. This letter outlines the scope of services, the agreed-upon fee structure, and payment terms.

  2. Types of Fees:

    • Hourly Rate: We charge based on the time spent by our professionals on the client’s matter.

    • Fixed Fee: For specific services or projects, we agree on a predetermined fixed amount.

    • Contingency Fee: In certain cases (such as personal injury claims), our fee is contingent upon a successful outcome.

    • Retainer Fee: Clients pay an upfront retainer to secure our services.

  3. Billing and Invoicing:

    • We provide detailed invoices, specifying the work performed, hours spent, and applicable fees.

    • Invoices are sent at regular intervals or upon completion of milestones.

  4. Disbursements and Expenses:

    • Clients are responsible for reimbursing any out-of-pocket expenses incurred during their matter (e.g., court filing fees, travel expenses).

    • Disbursements are clearly communicated and billed separately.

  5. Payment Terms:

    • Payment is due within the specified timeframe (e.g., 30 days from the invoice date).

    • Late payments may incur additional charges.

  6. Confidentiality:

    • Fee-related information is treated as confidential and shared only with authorized personnel.

Dispute Resolution

In case of fee disputes, clients are encouraged to discuss their concerns with their assigned lawyer or our billing department. We aim to resolve disputes promptly and amicably.

Review and Updates

This policy is periodically reviewed to ensure alignment with legal requirements and industry best practices. Any updates will be communicated to clients.

For specific fee details related to your engagement, please refer to your personalized Engagement Letter.

Please note that this policy serves as a general guideline, and individual fee agreements may vary based on the specific circumstances of each client engagement. If you have any questions or need further clarification, feel free to reach out to us. 

Power of Attorney

Privacy and Confidentiality Policy for Olive Franklin and Clarke LIMITED

This policy outlines how Olive Franklin and Clarke LIMITED collect, store, and utilize Personal and Confidential Information. It applies to data related to clients, contacts, suppliers, and job applicants. Please read this policy carefully.

1. Data Controller

  • The terms “we,” “us,” and “our” refer to either:

    • 0), the owner of this website.

  • The relevant entity acts as the data controller under local law.

2. Personal Information

  • “Personal Information” includes data related to an identified or identifiable natural person.

  • We handle Personal Information in accordance with applicable laws.

3. Collection and Use

  • We collect and use Personal and Confidential Information for various purposes, including client services, supplier management, and recruitment.

  • Our commitment is to protect your privacy and confidentiality.

4.  Member Firms

  • Member Firm operates independently under local laws.

5. Website Ownership

    is a Swiss verein and does not provide legal services.

  • For website-related matters, Osborne Clarke LLP (SRA reference: 619990) is the data controller.

6. Contact Us

  • If you have any questions or concerns about this policy, please reach out to us.

For more details, visit our Privacy and Confidentiality Policy.

Please customize this policy to align with your company’s specific practices and legal requirements. If you need further assistance, feel free to ask! 🌐🔒

Learn more

1ico.org.uk2blog.hubspot.com3termly.io4termsfeed.com5gov.uk

3of30

What is Personal and Confidential Information?How do you protect my privacy and confidentiality?Who can I contact for more information?

Recent activityPlugins

Privacy Policy for Olive Franklin and Clarke

Right. A privacy.

Signature

Complaint Policy

We understand that sometimes issues may arise, and we are committed to addressing them promptly and fairly. If you have a complaint, please follow the steps below:

  1. Contact Us: Reach out to our customer service team via email or phone. Provide details about your complaint, including relevant dates, names, and any supporting documents.

  2. Investigation: We will investigate your complaint thoroughly. This may involve reviewing records, speaking to relevant parties, and assessing the situation.

  3. Resolution: We aim to resolve complaints within a reasonable timeframe. If we need more time, we will keep you informed of the progress.

  4. Feedback: After resolution, we appreciate your feedback. Let us know if you are satisfied with the outcome or if you have further concerns.

  5. Escalation: If you are not satisfied with our response, you can escalate the matter to a higher authority within our organization.

We value your feedback and are committed to continuous improvement. Thank you for bringing your concerns to our attention. 🙌

Keeping accounts

Gender Pay Gap Reporting Policy for Olive Franklin and Clarke LIMITED

At Olive Franklin and Clarke LIMITED, we are committed to promoting equality and transparency. Our Gender Pay Gap Reporting Policy outlines our approach to addressing pay disparity between men and women within our organization.

1. What Is the Gender Pay Gap?

The gender pay gap refers to the difference between the average earnings of men and women in an organization. It does not consider individual roles or seniority. Even with an effective equal pay policy, a gender pay gap may still exist if certain factors contribute to the disparity.

2. Reporting Requirements

As an employer we are obligated to report our gender pay gap data annually. Here are the key steps:

  • Snapshot Date: We determine our gender pay gap based on a specific date each year.

  • Calculations: We calculate the difference between men and women’s average earnings.

  • Publication: Within a year of the snapshot date, we publish our gender pay gap information on our website.

3. Legal Implications

Failing to report gender pay gap data by the deadline is unlawful. The Equality and Human Rights Commission (EHRC) may take enforcement action, including court orders and fines, for non-compliance.

4. Reputational Risk

If we fail to report and publish data, we receive a ‘late badge’ on the gender pay gap service, visible to the public.

5. Equal Pay vs. Gender Pay Gap

  • Equal Pay: Men and women performing equal work or work of equal value must receive equal pay. This legal requirement is covered by the Equality Act 2010 and applies to salary, bonuses, and other contractual terms.

  • Gender Pay Gap: Measures the overall difference in average earnings between men and women, regardless of roles or seniority.

We remain committed to addressing the gender pay gap and fostering a fair and inclusive workplace. For more information, visit our Gender Pay Gap Reporting Guide1.

If you have any questions or need support, feel free to reach out to us. Together, we can work towards greater equality! 🌟🤝

© 2023 OLIVE FRANKLIN & CLARKE 

reg office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

co. reg number 15365211 

  • LinkedIn
  • Twitter

1. INTRODUCTION

You may access most areas of the Website without registering your details with us. Certain areas of the Website are only open to you if you register. By accessing any part of the Website, you shall be deemed to have accepted these Terms in full. If you do not accept these Terms, you must leave the Website immediately. We may revise these Terms at any time and you should periodically check the Website to review the then current Terms because they are binding on you.

Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages of the Website. Where you have registered for additional services (for example Internet Banking or Mobile Services) you may also be subject to additional Terms and Conditions. If you want more information about anything on this Website, please contact any of our branches.

2. CONTENT

Unless otherwise stated, the copyright, trademarks and other intellectual property rights in all material on the Website (including without limitation text, tools, photographs and graphical images) are owned by us or our licensors.

Any use of the Website other than in accordance with these Terms is prohibited. If you breach any of these Terms, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website.

Any rights not expressly granted in these Terms are reserved.

3. SERVICE ACCESS

While the Website is normally available 24 hours a day, we shall not be liable if for any reason the Website is unavailable at any time. Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

4. VISITOR MATERIAL AND CONDUCT

Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to the Website shall be considered non-confidential and non-proprietary. We shall have no obligations with respect to such material. We shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied in them for any and all commercial or non-commercial purposes.

You must not post or transmit to or from the Website any material:

(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or

(b) for which you have not obtained all necessary licenses and/or approvals; or

(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or

(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). You may not misuse the Website (including, without limitation, by hacking).

We will co-operate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of these Terms.

5. LINKS TO AND FROM OTHER WEBSITES

Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. We have not reviewed all of these third party websites and do not control and are not responsible for their content or availability. We do not endorse or make any representations about them, or any material found there. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.

If you would like to link to the Website, you may only do so on the basis that you link to, but do not replicate, the home page of the Website, and subject to the following conditions:

(a) you do not remove, distort or otherwise alter the size or appearance of the any images or logos;

(b) you do not create a frame or any other browser or border environment around the Website;

(c) you do not in any way imply that the we are endorsing any products or services other than our own;

(d) you do not misrepresent your relationship with us nor present any other false information about us;

(e) you do not otherwise use any trademarks displayed on the Website without our express written permission;

(f) you do not link from a website that is not owned by you; and

(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations. We expressly reserve the right to revoke the right granted in this clause for breach of these Terms and to take any action deem appropriate. You shall be responsible for any loss or damage suffered by us for breach of this clause.

6. REGISTRATION

Where you are invited to register for any part of this Website, each registration is for a single user only. You must not share your user name and password with any other person or with multiple users on a network. Responsibility for the security of any passwords issued rests with you.

7. DISCLAIMER

This Website is here to give you information about our products and services. It is up to you to decide whether they are suitable for you. You may want to get advice about this from an independent financial advisor.

The information on the Website may not tell you all you need to know, and you can ask us or an independent financial advisor for more details.

Though we try and keep the information up to date, there may be a time delay before we can do so. You should not rely solely on the information on this Website. You should check details about important things like price or interest rates in any actual agreement you sign as it is the terms in that document that form the agreement between us.

8. OUR AND YOUR LIABILITY FOR USE OF THIS WEBSITE

The Website only complies with UK laws. You should only use it from the UK. The products and services on it are only available to you if you are a UK resident.

You may not always be able to access this Website. We are not responsible for any losses if you cannot do so (for example if you cannot obtain a product at a stated price). We are not responsible if the means of communication you use to access the Website or to send us information about yourself or to receive information from us does not work properly.

As we’ve explained above, the information on this Website may not always be quite up to date or complete. We advise you to check it carefully before you agree to buy a product or service, and we are not responsible for any losses you suffer if you fail to do so unless what we put on the Website was incorrect or misleading (and provided the correct information was not provided to you or made available before you completed your purchase).

Whilst we take reasonable care to ensure the accuracy of information on third party websites (outside the Lloyds Banking Group) which we may have linked through this Website, as we cannot control what they contain, we are not responsible for any losses or other damage you suffer as a result of using those other websites.

We are not liable for losses or costs caused by abnormal and unforeseeable circumstances outside our reasonable control, which would have been unavoidable despite all efforts to the contrary, for example delays or failures caused by industrial action, problems with another system or network, third party viruses or malware, mechanical breakdown or data-processing failures.

Please remember that email is not a completely secure means of communication: it may be possible for others to intercept and read your messages. So if you choose to send us information by email, it is at your own risk.

9. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.

bottom of page